This Privacy Policy explains how we collect, use, protect, and disclose information when you visit or use our website and services. By using our website, you agree to the practices described in this Privacy Policy.
We may collect information that you voluntarily provide when you contact us, request a service, submit an inquiry, or communicate with us through our website.
This information may include:
Name
Phone number
Email address
Service or repair requirements
Address or service location
Details provided in your inquiry or message
Any other information you choose to provide
We may also automatically collect limited technical information, such as your IP address, browser type, device information, pages visited, and general website usage data.
We may use the information we collect to:
Respond to your inquiries and service requests
Schedule and provide appliance repair services
Contact you regarding your requested service
Provide customer support
Improve our website and services
Maintain records of service requests
Prevent fraud, misuse, or unauthorized activity
Comply with applicable legal requirements
We will not use your personal information for purposes unrelated to the services or operation of our business without appropriate notice or consent where required by law.
We respect your privacy and do not sell or rent your personal information to third parties.
We may share information when reasonably necessary with:
Technicians or service personnel involved in fulfilling your service request
Website, hosting, communication, or technology service providers who help operate our business
Government authorities or law-enforcement agencies when required by applicable law
Professional advisers or other parties where necessary to protect our legal rights or business interests
Any information shared will be limited to what is reasonably necessary for the relevant purpose.
Our website may use cookies or similar technologies to improve website functionality, understand visitor activity, remember preferences, and enhance the user experience.
You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website features.
Our website may use third-party services or contain links to external websites, platforms, or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those third parties before providing them with your personal information.
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.
When information is no longer required, we may securely delete or anonymize it where appropriate.
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Request access to information we hold about you
Request correction of inaccurate information
Request deletion of personal information where legally applicable
Withdraw consent where processing is based on consent
Ask questions about how your information is used
To make a privacy-related request, please contact us using the contact details provided below.
Our website and services are not intentionally directed toward children. We do not knowingly collect personal information from children without appropriate consent where required by law.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, or applicable legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
NOVA ENTERPRISES
Address: House No. 19, Near State Bank of India, Larsouli, Ganaur, Sonipat, Haryana – 131039, India
Phone: 9350704424
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.
By using our website and submitting your information through our contact or service request forms, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.
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